:root{--blue:#008ebe;--deep:#163646;--muted:#647d89;--line:#dce7ec;--pale:#eef7fb}*{box-sizing:border-box}body{margin:0;background:#f6f9fb;color:var(--deep);font:16px/1.55 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}a{color:#007ea6;text-underline-offset:4px}button,input,select,textarea{font:inherit}button,a.button{cursor:pointer;border:0;text-decoration:none;border-radius:12px;background:var(--blue);color:white;padding:12px 19px;font-weight:650;display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:46px}button:disabled{opacity:.5;cursor:not-allowed}.secondary{background:#e8f3f8;color:#14617d}.quiet{background:white;color:#476370;border:1px solid var(--line)}.top{height:96px;background:white;border-bottom:1px solid var(--line);padding:18px max(24px,calc((100vw - 1280px)/2));display:flex;align-items:center;gap:40px}.top img{width:205px;max-height:64px;object-fit:contain}.top-label{font-size:13px;color:var(--muted)}.phone{margin-left:auto;white-space:nowrap;color:var(--deep);text-decoration:none;font-weight:750}main{max-width:1280px;margin:44px auto;padding:0 24px;min-height:65vh}h1{font-size:38px;line-height:1.15;letter-spacing:-1.1px;margin:12px 0 20px}h2{font-size:23px;line-height:1.3;margin-top:0}h3{font-size:18px}p{margin:0 0 16px}.eyebrow{font-size:11px;letter-spacing:1.7px;font-weight:800;color:var(--blue);text-transform:uppercase}.muted,small{color:var(--muted)}small{font-size:13px}.auth-grid{display:grid;grid-template-columns:1.05fr 1fr;gap:64px;align-items:start;max-width:1060px;margin:70px auto}.auth-intro h1{font-size:48px}.auth-intro p{font-size:19px;max-width:460px}.feature{display:flex;gap:18px;padding:18px 0;border-top:1px solid var(--line)}.feature b{font-size:24px;color:var(--blue)}.card{background:white;border:1px solid var(--line);border-radius:20px;padding:28px;box-shadow:0 8px 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span{font-size:13px;color:var(--muted)}.case-list{display:grid;gap:15px}.case-item{background:white;border:1px solid var(--line);border-radius:17px;padding:22px;cursor:pointer;text-align:left;color:var(--deep);display:block;width:100%;font-weight:400}.case-item:hover{border-color:var(--blue)}.case-item h3{margin:10px 0 8px}.case-item p{font-size:14px;color:var(--muted);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.row{display:flex;align-items:center;justify-content:space-between;gap:15px;flex-wrap:wrap}.badge{font-size:12px;font-weight:650;color:#007da6;background:#e8f5fa;border-radius:99px;padding:6px 11px;display:inline-flex}.badge.waiting{color:#8a671a;background:#fff4d9}.badge.closed{background:#edf0f2;color:#6b7e87}.badge.answered{color:#17785e;background:#e5f5ef}.detail-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(250px,1fr);gap:22px}.detail-grid .card{margin-bottom:22px}.question{white-space:pre-wrap;overflow-wrap:anywhere}.messages{max-height:520px;overflow:auto;display:grid;gap:14px;margin-bottom:22px}.bubble{background:#f1f6f9;border-radius:12px;padding:15px;white-space:pre-wrap;overflow-wrap:anywhere}.bubble.specialist{background:#e7f5fb;border-left:3px solid var(--blue)}.bubble small{display:block;margin-bottom:6px}.file-row{padding:14px 0;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px}.file-row span{flex:1;overflow-wrap:anywhere}.file-row button{font-size:12px;padding:6px 10px;min-height:35px}.empty{text-align:center;padding:52px 30px}.empty .big-icon{font-size:46px;color:var(--blue);margin-bottom:20px}.split{display:grid;grid-template-columns:1fr 1fr;gap:18px}.steps{padding-left:22px}.steps li{padding:7px 0;color:var(--muted);font-size:14px}footer{max-width:1280px;padding:24px;margin:0 auto;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}footer a{color:var(--muted)}#notice:not(:empty){position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:10;max-width:90vw;padding:14px 20px;background:#163646;color:white;border-radius:12px;box-shadow:0 5px 25px #0003}.loading{padding:80px;text-align:center}.demo-ribbon{padding:13px 20px;background:#fff2ce;border-radius:12px;margin-bottom:22px;font-size:14px}.error{color:#a33737;font-size:14px;min-height:20px}button.link{background:transparent;color:#007ea6;padding-left:0}.inline-note{padding:18px;border-radius:12px;background:#eff8fb;font-size:14px}.auth-card{max-width:480px;width:100%}@media(max-width:850px){.top-label{display:none}.auth-grid{gap:30px;margin:30px auto}.auth-intro h1{font-size:36px}.shell{grid-template-columns:1fr}.sidebar{position:static;display:flex;gap:8px;flex-wrap:wrap}.person{display:none}.sidebar button{width:auto;margin:0}.sidebar small{display:none}.detail-grid{grid-template-columns:1fr}.head-row{align-items:start}.head-row h1{font-size:30px}.metrics{gap:8px}.metric{padding:15px}.metric b{font-size:25px}}@media(max-width:600px){.top{height:78px;padding:14px 18px;gap:15px}.top img{width:155px}.phone{font-size:12px}.auth-grid{grid-template-columns:1fr}.auth-intro .feature{display:none}.auth-intro h1{font-size:35px}.auth-intro p{font-size:16px}.card{padding:21px}.auth-card{max-width:none}main{padding:0 16px;margin:25px auto}.split{grid-template-columns:1fr}.head-row{flex-wrap:wrap}.metrics{grid-template-columns:repeat(3,1fr)}.metric span{font-size:11px}.metric b{font-size:22px}}

.bubble.assistant{background:#eef5ff;border:1px solid #b6ccec}.bubble.assistant small{color:#234f84}